Terms & Conditions

Welcome to Silverten web site online store. Terms and conditions stated below applies to all visitors and users of silver10malaysia.com. You're bound by these terms and conditions as long as you're on silver10malaysia.com.

The content of terms and conditions may be change, move or delete at any time. Please note that Silverten have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, Silverten will take immediate actions against the offender(s).

Site Contents & Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Silverten.

Comments and Feedbacks
All comments and feedbacks to silver10malaysia.com will be remain Silverten's property.User shall agree that there will be no comment(s) submitted to the silver10malaysia.com will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.

Product Information
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.Bullion coins are priced for their weigh and purity. There may be minor scratch from minting process, toning or tarnishing. These are beyond our control for we sell bullion directly from the mint tube/box. Please buy directly from our office if this is a concern, otherwise goods sold are final.


Product Ownership and Deposit Policy
All products reserved by customer shall remain in the possession and property of www.Silver10Malaysia.com. until the full payment is received. The company's liability is limited to the full amount of the product only. Reservation is only valid for one month from the date deposit paid. Deposit is not refundable if customer fail to do so. Deposit will be forfeited if customer cant make the payment within one month.

User shall agree that Silverten may send newsletter regarding the latest news/products/promotions etc through email to the user.

The user shall agree to defend, indemnify and hold Silverten harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Silver10malaysia only use Pos Laju to ship our products to customers. Tracking number will emailed to customer once parcel mailed. Poslaju usually takes one working day within Peninsular Malaysia and two working days in some part of Sabah and Sarawak. All parcel movements from the origin PPL up to the name of recipient signatory will be reflected in the tracking log at poslaju website.


All sales are final.They are not cancellable, refundable or returnable.The full amount of the order must be paid within 72 business hours.  However, if your payment is not received within 3 business days of the order date, Silverten will have the option to cancel your order and the customer will be subjected to market loss policy and a admin fee of RM50.

Market Loss Policy
Once an order is submitted and a confirmation number is given, the transaction is valid and it may not be cancelled unless the individual is willing to bear the difference in the ask price based on our current ask price, if any, and an additional RM50.00 cancellation fee. Any market gain in price will not be refunded.

Link to other sites
Any access link to third party sites is at your own risk. silver10malaysia.com will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.

Limitation of Liability
The Company shall not be liable for any claim arising out of the performance, non-performance, delay in delivery of or defect in the Goods nor for any special, indirect, economic or consequential loss or damage howsoever arising or howsoever caused (including loss of profit or loss of revenue) whether from negligence or otherwise in connection with the supply, functioning or use of the Goods.

This agreement is effective unless and until either by the customer or silver10malaysia.com. Customer may terminate this agreement at any time.